At IVF Where To Go (“we,” “our,” “us”), your privacy is of the utmost importance. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you access or use our website (the “Site”) and services. By using the Site, you consent to the practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not use our services.
1. Information We Collect
We collect different types of information from users to provide and improve our services. This includes:
a. Personal Information:
When you use our Site or contact us, we may collect personal information such as:
- Name
- Email address
- Phone number
- Location (city, country)
- Any other information you provide via forms, comments, or communications.
b. Non-Personal Information:
We may also collect non-personal information that does not directly identify you, such as:
- Browser type
- Device information
- IP address
- Date and time of visit
- Pages viewed and referral URL.
2. How We Use Your Information
We may use the information we collect for various purposes, including:
- To provide and improve our services.
- To respond to inquiries or support requests.
- To personalize your experience on our Site.
- To send administrative information, such as changes to our policies.
- To analyze trends and traffic patterns.
- To prevent fraudulent activities and ensure the security of our Site.
- To comply with legal obligations.
3. How We Share Your Information
We may share your information with third parties under the following circumstances:
a. Service Providers:
We may share your personal information with third-party service providers that help us operate the Site, such as hosting services, email providers, and analytics tools. These third parties are obligated to protect your data and only use it for the purpose of providing the agreed-upon services.
b. Legal Obligations:
We may disclose your information if required by law, such as to comply with a subpoena, legal process, or governmental request, or if we believe such action is necessary to protect our rights, safety, or the public.
c. Business Transfers:
In the event of a merger, acquisition, or sale of all or a portion of our assets, we may transfer your information to the new owner.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device that help us remember information about your visit. You can manage your cookie preferences through your browser settings. Disabling cookies may affect your ability to use certain features of the Site.
5. Security
We take the security of your personal information seriously and implement reasonable technical, administrative, and physical safeguards to protect it from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Retention of Information
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. When your information is no longer needed, we will securely delete or anonymize it.
7. Your Data Rights
Depending on your location, you may have certain rights regarding your personal information. These may include:
- The right to access the personal data we hold about you.
- The right to request corrections to inaccurate information.
- The right to request the deletion of your personal information (subject to legal or legitimate grounds for retaining it).
- The right to withdraw consent for data processing where consent is the legal basis.
To exercise these rights, please contact us at [email protected].
8. Third-Party Links
Our Site may contain links to third-party websites. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of those websites before providing any personal information.
9. Children’s Privacy
Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational updates. Any changes will be posted on this page with the updated effective date. We encourage you to review this page periodically for the latest information on our privacy practices.